These Terms & Conditions (“Terms”) form a binding agreement between you or the organization you represent (“Client”) and BrandThink AI, Inc. (“BrandThink”). By accessing our website or purchasing our Services, you agree to these Terms.
1. Services
BrandThink provides managed AI automation services, including workflow audits, design, development, deployment, hosting, monitoring, and maintenance of automations for marketing, sales, legal, and operational tasks. The specific scope for each Client is described in the selected plan or in a signed order form or statement of work (“Order”).
2. Plans, fees, and payment
- The Essential plan starts at $5,000 USD per month. Custom plans are priced according to the scope agreed in the Order.
- Fees are billed monthly in advance and are due within 15 days of the invoice date unless otherwise stated.
- Late payments may incur interest of 1.5% per month or the maximum permitted by law, and we may suspend Services for accounts more than 30 days overdue.
- Fees exclude applicable taxes, which are the Client's responsibility.
3. Term and cancellation
The Essential plan has an initial term of three (3) months and then renews month to month. Either party may cancel with 30 days' written notice after the initial term. Custom plan terms are set out in the applicable Order. Refunds are governed by our Refund Policy.
4. Client responsibilities
- Provide timely access to the systems, data, and personnel needed to deliver the Services.
- Ensure you have the rights and consents required to share data with us for processing.
- Review and approve AI-generated outputs where human review is appropriate, especially for legal, financial, or customer-facing decisions.
- Use the Services in compliance with all applicable laws.
5. AI outputs
Automations use artificial intelligence, which may occasionally produce inaccurate or incomplete results. AI outputs do not constitute legal, financial, or professional advice. The Client remains responsible for decisions made using AI outputs. BrandThink is not a law firm, and our legal automation services do not replace qualified legal counsel.
6. Intellectual property
The Client retains all rights to its data and to outputs generated for it. BrandThink retains ownership of its pre-existing tools, frameworks, and know-how, and grants the Client a non-exclusive license to use any such materials incorporated into its automations during the term of the engagement. Custom deliverables may be assigned as specified in an Order.
7. Confidentiality
Each party will protect the other's confidential information with at least reasonable care and use it only for purposes of the engagement. These obligations survive termination for three (3) years.
8. Data protection
We process personal data in accordance with our Privacy Policy and any data processing agreement entered into with the Client.
9. Warranties and disclaimers
We will perform the Services in a professional and workmanlike manner. Except as expressly stated, the Services are provided “as is” and BrandThink disclaims all other warranties, express or implied, including merchantability and fitness for a particular purpose.
10. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, or consequential damages, and BrandThink's total liability will not exceed the fees paid by the Client in the three (3) months preceding the claim.
11. Termination
Either party may terminate for material breach not cured within 30 days of written notice. Upon termination, the Client will pay fees owed through the effective date, and we will return or delete Client data as described in our Privacy Policy.
12. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated to active Clients at least 30 days before they take effect.
13. Governing law
These Terms are governed by the laws of the jurisdiction in which BrandThink is incorporated, without regard to conflict-of-law principles.
14. Contact
Questions about these Terms? Email contact@brandthinktech.fyi.